Shipping and Returns

SHIPPING

We ship from Sheffield, UK.

We currently offer £4 fixed shipping rate within the UK. We use 1st Class Royal Mail delivery for our orders. Please note that this is not a tracked service. 

All our play dough is freshly made to order. Please allow 2 business days for making, processing and packaging your order for shipping.

RETURNS

We hope you're happy with your order from us, but if for any reason you decide your purchase isn't right for you, you can return the unwanted items within 14 days after delivery.

To be eligible for a return, your item must be unused and in their original condition (including all packaging intact).

Please note, you are responsible for the postage and packaging costs for your return, unless the item is faulty or was received in error.

To complete your return, we require you to contact us from the same email address that placed the order.

If you have any queries please contact us:

Email: joyfulbusykits {at} gmail.com